Privacy Policy

Introduction

Welcome to https://companion-care-edinburg-texas.primarycareaid.com (hereinafter referred to as “Companion Care Edinburg Texas”, “we”, “us”, or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online forms, emails, and any other digital services we provide. It is important to note that this policy does not extend to third-party websites or services linked from our platform. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

You register an account and use our applications and services as an authorized user.
You visit our websites and interact with the content and features.
You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. The information we gather includes:

Account Information: Details related to your user account creation, including usernames, passwords, and profile settings.
Payment Information: Data necessary for processing payments, such as credit card numbers, billing addresses, and payment history.
Financial Information: Financial records and transaction details related to your use of our services.
Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device types, and advertising IDs.
Location Data: Information about your geographical location when you interact with our services.
Feedback: Your comments, suggestions, and reviews that you choose to share with us.
Social Media Information: Data from social media platforms when you connect or interact with our accounts on these platforms.
Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through various means, including direct user input, automated tracking technologies (like cookies and pixels), and third-party service providers.

Cookies

We use cookies to improve your experience on our websites and for analytics purposes. Cookies are small text files stored on your browser that enable us to:

Strictly Necessary: Ensure basic functions of our website work, such as page navigation and access to secure areas.
Preference: Remember your preferences, language settings, and other customization options.
Analytics: Collect aggregate data about how you interact with our sites for performance measurement and improvement.

You can manage and control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the collected information.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access and rectification of your data.
Erasure or deletion of your data.
Restriction on processing your data.
Right to portability, allowing you to receive your data in a structured format.
Objection to the processing of your data for specific purposes.
Non-discrimination in our services.
The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or seek clarification on any aspect of our privacy practices, please reach out to our Privacy Team at [email protected] or via postal mail to the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any modifications on this page and indicate the effective date of the updated policy.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions about your data, please contact us:

Email: [email protected]
Postal Mail: Companion Care Edinburg Texas, Privacy Team, [Address]